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Help centre

A help centre per brand, on your own domain

Publish articles in every language you support, let customers submit and follow their requests, and keep agent-only articles internal. Old Zendesk help-centre links redirect to the imported articles.

Get early access Read the docs

Animated demo of a ChaosDesk help centre: a customer searches for returns after 30 days, results appear while typing, an AI answer is written from two cited articles, the customer opens the Returns and refunds article and marks it helpful.

Help centre

What you get

Articles, translations, request forms and My requests, with your colours and your sign-in.

  • Per brand or unified

    One help centre per brand with its own host, colours and forms, or a single unified one.

  • Translations

    Each article in as many languages as you need, with a fallback language.

  • Customer portal

    Request forms, My requests and replies by email or on the web, with magic link sign-in or the brand's own single sign-on.

  • Community forums

    Topics, posts, votes and moderation next to your articles, so customers can answer each other.

  • Custom domains with TLS

    help.yourcompany.com with a DNS record; certificates are issued automatically.

  • Links keep working

    Imported articles answer on their old Zendesk paths, so search rankings and bookmarks survive.

Coming from Zendesk?

The importer brings categories, sections, articles and translations, and maps the old URLs.

How switching works

More of the product

Bring your whole Zendesk history. Keep your way of working.

Import tickets, users, rules and the help centre, run both side by side, and switch when your team is ready.

Email us for early access

Send us a line from your work address and we will add you to the early access list.