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180 guides for agents, team leads and admins, written by the people who build ChaosDesk.
Popular: Import from ZendeskTriggersSLA policiesMacrosSingle sign-onMessenger
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Every part of ChaosDesk, explained.
Getting started
10 articles
Agent workspace
10 articles
Tickets
17 articles
Views and search
6 articles
Macros
5 articles
Triggers and automations
10 articles
SLAs and business hours
7 articles
Channels
24 articles
Help centre
11 articles
AI
11 articles
Reporting
9 articles
Admin Center
13 articles
Apps, API and webhooks
10 articles
Security and privacy
15 articles
- Security and privacy overview
- Set up SAML single sign-on for agents
- Provision users with SCIM
- Restrict access by IP address
Plans and billing
9 articles
Migration
13 articles
- Moving to ChaosDesk
- Run the Zendesk import
- Parallel run and go-live
- What the Zendesk import brings over
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Write to us and a person from the team answers. Building an integration? The developer docs cover the API, webhooks and SDKs.