Change your plan

Open Admin Center, Integrations, Plan and billing. Only admins can change the plan.

Upgrade

1. On the card of a higher plan, choose Choose followed by the plan name, for example Choose Growth.
2. If you do not pay for a plan yet, the payment provider’s checkout opens. You buy as many seats as you have agents and admins today, billed yearly.
3. If you already pay for a plan, the upgrade is requested at once and you pay the difference for the rest of the period.

Your plan changes as soon as the payment provider confirms it, usually within seconds. Locked features unlock straight away.

If you came to the page from a lock, the plan that unlocks the feature is highlighted.

Downgrade

• A downgrade takes effect at the end of the current paid period, not straight away.
• Features of the higher plan lock then; nothing is deleted. Records over a lower limit (for example brands) keep working, but you cannot add more.
• Moving from annual to monthly billing counts as a downgrade; moving from monthly to annual counts as an upgrade.

Billing interval

Annual billing costs about 20 % less than monthly. Each plan card shows both prices.

Seats

Seats follow the number of active agents and admins. Adding an agent beyond your paid seats adds a seat, prorated. See add or remove seats.

Enterprise

Enterprise is sold with an annual contract. Its card reads Sold with an annual contract: contact sales. Contact sales.

Related

• Plans and billing
• Add or remove seats
• Invoices and payment