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Apps, API and webhooks

API tokens, webhooks, apps, customer data and the Zendesk compatible API.

10 articles

  1. Apps, API and webhooks Connect ChaosDesk to your other systems: the REST API, webhooks, sidebar apps and customer data.
  2. Create an API token Give a script or integration access to the ChaosDesk API with a scoped, revocable token.
  3. Create a webhook Send signed HTTP callbacks to another system when tickets change.
  4. Verify webhook signatures Check that a webhook request really comes from ChaosDesk, and rotate the signing secret.
  5. Install an app Add apps to the ticket sidebar, such as Jira or linked tickets, and choose who sees them.
  6. Show customer data from your own systems Show profile fields, lists and alerts from your CRM or shop on every ticket, without an app.
  7. API limits by plan How many API requests your workspace and each token can make per minute.
  8. Connect Jira, Shopify, Stripe, HubSpot and other tools The built-in integrations: issue trackers, shops, subscription billing, CRMs, and Google Workspace or Microsoft 365 calendars and contacts.
  9. Build an integration with OAuth Register an OAuth client so users of any ChaosDesk workspace can approve your app, and manage the apps people approved.
  10. Use Zapier and MakeBeta Start Zaps and Make scenarios when tickets are created or change status, and create or update tickets from thousands of other apps.

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