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Views and search

Shared and personal views, grouping, export and the search syntax.

6 articles

  1. Views Shared and personal lists of tickets, with live counts, grouping and bulk actions.
  2. Create a view Build a shared or personal view from conditions.
  3. Search syntax Find any ticket, user or organization with property filters.
  4. Group and sort a view Group tickets by status, priority, group, assignee or a drop-down field, and sort within each group.
  5. Export a view to CSV Download the tickets in a view as a CSV file for a spreadsheet.
  6. Save a search Keep a search you run often and share it with your group.

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